SERVICES
Channel Enablement
After launch, we work to scale and optimize your marketplace — from strategic projects to mission-critical business initiatives, our experts provide recommendations, enablement, and support.
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Software & Support
Enablement services
Onboard solutions that are best-fit to solve your customers’ business challenges and drive sales. To get even more out of your platform, training and enablement material is always available.
Strategic vendor qualification and management
We learn your customer profile inside and out to connect you to the right vendors that can help you create the ideal catalog to drive sales and grow revenue. At the same time, we assist with relationship management and provide go-to-market support for your third-party digital services.
Easy access to best practices and vendor materials
We provide access to opportunities for ongoing education about subscription commerce with eLearning courses that cover a range of best practices, from onboarding and migrating applications, to SaaS sales strategies, to catalog management, and more. We also offer central access to vendor enablement materials, such as videos and datasheets.
Software and support
AppDirect’s catalog of leading cloud solutions makes it easy to solve more of your customers’ business challenges. For improved customer satisfaction, end-user support can be outsourced to AppHelp, a white-labeled IT helpdesk solution that helps customers through everything from troubleshooting to migrations.
The largest application catalog, ready for referrals or to sell now
We offer a global catalog of 300+ best-of-breed applications across every go-to-market scenario, from simple referral apps to fully integrated solutions that you can start selling immediately. Moreover, you can avoid the hassle of lengthy contract negotiations by using standard single- and multi-tier distribution agreements through our Core Distribution program.
World-class support for your customers
When customers get the most out of their solutions, they understand the value that you offer. Our AppHelp solutions can help you maximize customer satisfaction with expert support for a wide range of services and devices. With AppHelp, you can deliver world-class support to your customers easily and cost-effectively.
Vodafone Business
"We rely on AppDirect to help in our journey, we don't treat them as a vendor. They are a strategic partner and... we've been working with AppDirect very closely to roll out the platform into our markets, which has improved our customer experience and allowed us to do more in terms of our SaaS business."
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Leading Technology and Advice from the Subscription Commerce Experts
Our team can help you at any stage of your digital journey, from strategy and planning, to launch, scale, and beyond.
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