Chapter 2 The Basics

Why Act Now?

$344.3B

will be the size of the global "anything as a service" subscription market by 2024 at 24% CAGR

will be the size of the global "anything as a service" subscription market by 2024 at 24% CAGR

SOURCE: IMARC GROUP

Don’t Let Your Customers Get Left Behind in the B2B Subscription Economy

Are your customers taking a wait-and-see approach before jumping into modern B2B business models like subscription commerce?

Help them see the dangers of lagging too far behind. Every day of non-action puts your customers at greater risk of being disrupted, and the price their business pays can be incredibly high.

This chapter covers:

  • Five reasons why now is the time to pursue a subscription commerce strategy

Losing Out on a Growth Economy

The “old” world of products and one-time transactions is turning into a new world of subscription commerce with predictable, recurring revenue. In fact, B2B companies are now looking at subscription models for anything that can be monetized based on value instead of ownership.

A bar graph increasing yearly by 2024

Being Replaced by B2B Marketplaces

Business as usual can put your brand at risk of being usurped by outside disruptors and agile competitors that offer what your customers want: A seamless and easy experience for B2B goods and services.

A bar graph showing that 87% of B2B buyers will generally buy through marketplaces, making it the most widely used channel
A bar graph showing that 53% of B2B customers strongly prefer the ability to self-serve to marketplace purchases

Missing Out on Recurring Revenue

As subscription commerce and consumption-based pricing raises customer expectations around paying for only what they actually use, companies are converting new customers into steady, recurring revenues to stay out in front.

A pie chart that is filled 52 percent surrounding a building with a dollar sign

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Saying Goodbye to Customers

Today’s B2B buyers expect the same ease and convenience of finding, purchasing, and managing products and services as they do in the consumer world. Customer experience is the ultimate differentiator.

Two pie charts surrounding a person with a certified check mark

Ignoring the Ecosystem Opportunity

Ecosystems—where a core offering is extended through integrated third-party products and services—drive exponentially more revenue and customer value than single-vendor offerings.

A pie chart surrounding a person connected to third-party products and services
Bar graph showing a yearly increase ending in 2024

Chapter 2

Key Takeaways:

  • Today is the ideal time to develop a subscription commerce strategy and set your organization on a path for success.

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